Folders, a place for everything

Every folder has its own page, here’s what’s on it

Open any folder and you get a whole page just for it: its picture and name, a line about what it’s for, the nested folders (aka subfolders) inside it, and three tabs holding its conversations, photos and documents. There’s an ask box at the bottom too.

Steps

  1. Tap a folder tile on Home.
  2. Read the short line under the name, and tap “more” if there’s a longer explanation.
  3. Use the tabs, “Recents”, “Photos” and “Documents”, to move between what’s filed here.
  4. Type a question in the box at the bottom and send it.
  5. Tap “Back” at the top left to return to where you came from.

Tips

  • Anything you ask in that box is answered using the documents filed in this folder, and the conversation is filed right back into it.
  • You can reach the same page from the “Folders” list in the menu, or from a folder row in My Folders.

Updated 20 October 2026

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